FAQ

We provide you with a safe, courteous chauffeur to drive you, in the comfort of your own vehicle, wherever you want/need to go.

You may reserve a driver by phone: 877-758-2271 or by email:chris@rlucasdrivers.com

Our drivers are the lifeblood of our business. To learn more, click here.

The hourly rate for a driver is $35, which includes gratuity. Airport trips are charged at a flat rate, which also includes gratuity. Please see our rate pages for more information.

Our drivers are available 24 hours a day, 365 days a year. Whenever possible, we ask that you reserve a driver at least 48 hours in advance. Requests made with less than 48 hours notice will of course be accommodated whenever possible.

Yes, there is a 3 hour minimum for hourly service.

We currently serve clients in 4 counties in the tri-state area: Westchester, NY, Bergen and Monmouth, NJ, and Fairfield, CT. Not in one of those areas? Please contact us, and we will always do our very best to accommodate your request!

Our drivers will be dressed in business professional attire.

Yes. To set up an account, call 877-758-2271 and ask for Chris. There is no charge to set up an account, and doing so will make your reservation process easier going forward.

Yes! When you compare our airport rates and hourly rates to other “traditional” options, you will find that there is a significant savings.

The driver will wait with your car and be available to you as needed. Or, the driver will return your car to the original pick up location (after taking you to the airport, for example).

R. Lucas Drivers is a fully insured company, and this happens in two ways. First, the car and all occupants are covered by the car owner’s primary insurance. Additionally, R. Lucas Drivers maintains a separate general liability policy.

If you need to cancel, please give us a call at 877-758-2271. Please also do so at least 24 hours in advance to avoid a late cancellation fee.

Your driver will track your flight and make the necessary adjustment to your pickup time. If your flight is canceled or the flight number has changed, it is your responsibility to let us know, so that your new flight can properly be tracked.